Privacy Policy

HARDRESS CORPORATION PRIVACY POLICY
EFFECTIVE DATE: April 23,2020


About Privacy

This policy describes our privacy practices for the websites where it is posted. It also applies to our practices for our mobile phone and text programs.

What Information We Collect

Contact Information:
Contact information is collected like phone number and email address in order to get in touch with the customer who placed the order. We might collect your name and street address.
Payment Information:
Payment and Billing information is collected to proceed your order. We collect your credit card number and zip code when you buy one of our products.
Demographic Information:
Demographic Information is fetched when you like some of our products and re-order it from is. It is being saved for the purpose of survey. If you use our website, we may collect information about your computer location or the browser you're using. We might look at what site you came from, or what site you visit when you leave us.
Personal Information:
Information like your Credit/Debit card info. We do not collect any info of that sort like your pin and passwords that is totally encrypted and safe between you and your bank. We respect your privacy for your security.

What information is being fetched?

We use information to improve our products and services. We might use your information to customize your experience with us. We may use your information to make our website and products better. We may combine information that we get from you with information about you we get from third parties. We use information to protect our website from an event of breach. The information you provide us like your contact and email address can be used for marketing purposes.
We use information to send you transactional communications. For example, we might send you emails about a purchase you made with us. We might also contact you about this policy or our website terms. The above information is being used as it is permitted by law.

Updates

Please check our website periodically to be aware of any changes on the website.

Cancellation of Order and Refund Policy

Your order can be cancelled within 5 mins if you change your mind but after that the amount will be credited from the account in case of online payment, if you choose the option of cash on delivery your order will arrive and you have to pay for it accordingly. You can cancel order anytime by calling at our number and making sure that you have cancelled your order within 5 mins.
In case of refund your credited amount will be returned in two days after the cancellation of order. Refund policy is valid in case you make the payment with the card and cancel the order later on. You can have the Refund of your money by calling at our helpline and requesting a review. Then you can have a Refund as per according the policy and scenario.

FAQ's

What is the estimated time of delivery?
The estimated delivery timing for delivery at your door step is 45 mins after the order is made.
Is there any security issue while using card for payment?
No, you do not have to face any issue while using card as a method of payment. We care about your security and your payment is directly linked between you and your bank. This direct link creates the authenticity in every payment and your card details or anything related to that are not being saved by Hardeeā€™s website or Application.
In order to proceed with the online payment, you must provide valid card detail for billing Information. Your billing details will only be fetched. It has nothing to do with your personal detail that is between you and your bank. Your information will be utilized in accordance with our Privacy Policy. When you go further to the invoice you agree to our terms and conditions. The card info that is provided, only the due amount will be credited from there inclusive of all the taxes which will be displayed at your invoice while you checkout. For Cancellation and refund please check our Refund and cancellation policy.